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| Perceived Quality and Attitude Toward Tea & Coffee by Consumers
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Full
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Source |
International Journal of Business Research and Management (IJBRM) |
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Table of Contents |
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Complete Issue PDF(1.25MB) |
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Volume: 3 Issue: 3 |
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Pages: |
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Publication
Date: June 2012 |
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ISSN
(Online): 2180-2165 |
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Pages |
100 - 112 |
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Author(s) |
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Published
Date |
20-06-2012 |
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Publisher |
CSC
Journals, Kuala Lumpur,
Malaysia |
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ADDITIONAL
INFORMATION |
| Keywords Abstract References Cited by Related Articles Collaborative
Colleague |
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KEYWORDS: Consumer Attitude, Tea and Coffee, Fishbien’s Model, Perceived Quality, Korea. |
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| The main purpose of this study is to determine the consumers’ perception and attitude toward Tea and Coffee. Total 100 South Korean consumers participated as respondents in this study. Fishbien’s Multi-attribute attitude model and t-test were used to measure hypothesis and compare attitude toward Tea and Coffee. Findings indicate that consumer attitudes toward Coffee and Tea differed significantly among consumers in Korea. Consumers had an overall more positive attitude towards Coffee compared with Tea with regards to availability, different flavor, and environment of shop attributes. In contrast, mean value and t-value indicate that there were no significant differences in aspects of freshness, habitual facts, and status, but correlation value indicate that there were some differences with regards to freshness and status. Findings of this study are only related to the consumers from South Korea, study period was September 2010 to January 2012, and maybe it is not generalized to other nationalities or countries. The research hints that the Tea Company should give attention to its marketing strategy on enhancing the attributes of “different flavor”, “availability” and \"good environment of shop\". This study fills a gap in the literature on coffee and tea in business research. |
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| Islam Md. Monirul : Colleagues
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| Jang Hui Han : Colleagues
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