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| Implementing a Functional ISO 9001 Quality Management System in Small and Medium-Sized Enterprises
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Full
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Source |
International Journal of Engineering (IJE) |
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Table of Contents |
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Complete Issue PDF(13.01MB) |
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Volume: 3 Issue: 3 |
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Pages: |
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Publication
Date: June 2009 |
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ISSN
(Online): 1985-2312 |
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Pages |
220 - 228 |
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Author(s) |
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Published
Date |
01-09-2009 |
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Publisher |
CSC
Journals, Kuala Lumpur,
Malaysia |
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ADDITIONAL
INFORMATION |
| Keywords Abstract References Cited by Related Articles Collaborative
Colleague |
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KEYWORDS: Small and medium sized enterprises, Quality management, ISO 9001 |
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| This paper provides guidance for the implementation of a functional ISO 9001 quality management system (QMS) in small and medium-sized enterprises (SMEs). To help a SME understand its starting point, four initial states for QMS implementation are defined. Five paths for moving the QMS from the initial state to the desired state are described. To support the transition from the initial to the desired state, some key considerations in implementing a QMS in SMEs are discussed. The paper is based on site visits and implementation assistance the authors have provided to several SMEs. It is anticipated the paper will help managers in SMEs understand the process of implementing ISO 9001 and help them avoid the development of a paper-driven QMS that provides limited value. |
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C. V. Srikrishna and N. Bawane, “A Novel Method for Quantitative Assessment of Software Quality”, International Journal of Computer Science and Security (IJCSS), 3(6), pp. 508 – 517, January 2010.
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S. Sumaedi, I. G. M. Y. Bakti, “The Students’ Perceived Quality Comparison of ISO 9001 and Non-ISO 9001 Certified School: an Empirical Evaluation”, International Journal of Engineering & Technology IJET-IJENS, 11(01), pp. 104-108, February 2011.
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S. Asghar and M. Umar, “Requirement Engineering Challenges in Development of Software Applications and Selection of Customer-off-the-Shelf (COTS) Components”, International Journal of Software Engineering (IJSE), 1(2), pp. 32 – 50, July 2010.
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S. M. Al-Najjar and M. K. Jawad, “ISO 9001 Implementation Barriers and Misconceptions: An Empirical Study”, International Journal of Business Administration, 2(3), pp. 118-131, August 2011.
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H.A. Mandave and P.M. Khodke, “Quality Management Model For Small Ancillaries: Benchmarking Customer's Assessment Criteria”, International Journal of Logistics Economics and Globalisation, 2( 4), pp. 352-369, December, 2010.
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N. Idris, K. Ahmad, “Managing Data Source Quality For Data Warehouse In Manufacturing Services”, in Electrical Engineering and Informatics (ICEEI), 2011 International Conference, Bandung, 17-19 July 2011, pp. 1 – 6.
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I. Saleem, I. Siddique, A. Akmal, M. S. M. Khan, M. U. Khan and S. Sultan, “Impact Assessment Of ISO 9000 Series on The Organizational Performance: Empirical Evidence From Small And Medium Enterprise (SME) Sector Of Pakistan”, African Journal of Business Management, 5(26), pp. 10885-10892, October, 2011
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