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An Organizational Memory and Knowledge System (OMKS): Building Modern Decision Support Systems
Jon Blue, Francis Kofi Andoh-Baidoo, Babajide Osatuyi
Pages - 27 - 41     |    Revised - 01-05-2011     |    Published - 31-05-2011
Volume - 2   Issue - 2    |    Publication Date - May / June 2011  Table of Contents
Decision Support Systems, Decision Making, Tacit Knowledge, Organizational Learning, Organizational Memory, Knowledge Management
Many organizations employ data warehouses and knowledge management systems for decision support activities and management of organizational knowledge. The integration of decision support systems and knowledge management systems has been found to provide benefits. In this paper, we present an approach for building modern decision support systems that integrates the data warehouses and organizational memory information systems processes to support enterprise decision making. This approach includes the use of Scenarios for capturing tacit knowledge and ontology for organizing the diverse data and knowledge sources, as well as presenting common understanding of concepts among the organizational members. The proposed approach, which we call Organizational Memory and Knowledge System approach, is expected to enhance organizational decision-making and organizational learning.
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Dr. Jon Blue
College of Business & Economics - United States of America
Dr. Francis Kofi Andoh-Baidoo
University of Texas - Pan American - United States of America
Mr. Babajide Osatuyi
New Jersey Institute of Technology - United States of America