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Managing Software Change Request Process: Temporal Data Approach
Mohd Nordin Abdul Rahman, S. Suhailan
Pages - 201 - 209     |    Revised - 05-08-2009     |    Published - 01-09-2009
Volume - 3   Issue - 3    |    Publication Date - June 2009  Table of Contents
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KEYWORDS
change request, temporal database, valid time, transaction time
ABSTRACT
Change request management is the process that approves and schedules the change to ensure the correct level of notification and minimal user impact. Complexity level of this process would become complicated should software was distributed in many places. There are several techniques and tools have been produced to perform change request management. But most of these techniques do not give enough attention towards dynamic aspect of information management such as temporal base elements for the associated data. Therefore, this paper presents a new dimension to support software change request management. Temporal elements such as valid time and transaction time are the main attributes considered, to be inserted into the software change request management system database. By inserting these elements it would help the people involved in change request management to organize data and perform activity monitoring with more efficient.
CITED BY (8)  
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Dr. Mohd Nordin Abdul Rahman
- Malaysia
mohdnabd@udm.edu.my
Mr. S. Suhailan
- Malaysia