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User Interface Context of Use Guidelines for Mobile Apps
Hana Al-Nuiam, Lulwah Muhammad Al-Harigy
Pages - 65 - 80     |    Revised - 31-07-2015     |    Published - 31-08-2015
Volume - 6   Issue - 3    |    Publication Date - July / August 2015  Table of Contents
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KEYWORDS
User Interface Design, Contextual Design, Human Computer Interaction (HCI), Context Aware, Context of Use, Mobile User Interface Guidelines, Mobile Apps.
ABSTRACT
Due to the intensive use of mobile devices and the variable context of use, mobile apps user interface guidelines that take into account users’ context of use is in urgent need to provide users with a good user experience while on the go. The objective of this paper is to propose context of use mobile user interface design guidelines and test their applicability on the design of a mobile version of an environmental e-government website. We collected a group of user interface design guidelines from different sources in the literature and linked them to the appropriate context of use, while some guidelines were linked to more than one context of use. An expert user, with no design experience used the proposed guidelines to design the mobile app. We conducted usability tests of the mobile app using two methods of testing: performance measurements and subjective measurements. To perform the performance measurement, we gave nine tasks to each of the 15 users and gave two questionnaires to each user to perform the subjective measurement. The results showed the following: the mobile app that was designed using the proposed guidelines—which the users tested while moving between different simulated environmental conditions—performed tasks in a similar time to the expert. This finding supports the applicability of the proposed guidelines in terms of designing mobile apps that will provide users with a good user experience. Thus, the proposed guidelines for designing a context-aware mobile app user interface were useful for producing a good user experience using the mobile app.
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Dr. Hana Al-Nuiam
Faculty of Computer and Information Technology/ Computer Science Department/ King Abdulaziz University Jeddah, 21589, Saudi Arabia - Saudi Arabia
Mr. Lulwah Muhammad Al-Harigy
Deanship of e-Learning and Distance Education - King Abdulaziz University - Saudi Arabia
lalharigy@kau.edu.sa